This position serves as a Program Support Assistant to the GLA Dental Service at the Sepulveda Ambulatory Care Clinic, reporting the Lead Dentist, and Residency Program Director(s), at the respective Dental Clinic sites. The GLA Dental Service is under the umbrella of the Office of the Chief of Staff. The incumbent provides confidential administrative support, program support and provides the necessary and vital oversight of administrative and operations of the respective Dental Clinic. Duties include but are not limited to: Serve as point of contact for the Outpatient Dental Clinic facility. Timekeeper: Prepare, maintain, serve as timekeeper for multiple dental sites; submit Time & Attendance reports. Manages the ordering of the Dental Laboratory Prosthesis via IFCAP System via credit card or 2237. Review, revise, analyze and evaluate records management, reports control and administrative operating procedures. Serve as training coordinator and PIV sponsor for the staff to include the reset of passwords; unlock employee accounts, reactive/de-active employee accounts; update training accounts; and run training reports for management. Process incoming/outgoing correspondence, reports, memoranda, work orders and other forms of written communication. Initiate and perform a variety of administrative support duties associated with patient care, student rotations, and treatment in a Dental Clinic. Collect, compile, analyze and/or track data and statistical information for data access. Manage and/or improve patient care, outpatient care and research projects. Obtain quotes for dental instruments, dental service equipment, office supplies, quality control, patient or public relations. Work Schedule: Monday-Friday, 8:00AM-4:30PM Compressed/Flexible: At Management's Discretion Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Support Asst (OA)/PD13766A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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