Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: Food Operations Assistant BUSINESS TITLE: Club Operations Shift Leader JOB SERIES: 1101 PAY LEVEL: NF-02 DUTIES AND RESPONSIBILITIES: Monitors operations of a club or assigned club area in absence of the club management including night time and/or on weekends. Responsible for the issue, receipt, and control of cash. Prepares reports of significant occurrences during the shift. Assures patron satisfaction by resolving complaints and other customer issues. May oversee the work of lower graded club security staff. Inspects and secures facility at the end of the shift. Maintains and enforces security for funds, merchandise, supplies, equipment and property in accordance with directives and regulations. Must be alert to alcohol abuse and take appropriate action. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned. EVALUATIONS:

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