Four pillars: the Commissioner, the Code, compensation and social security

By Equipo Saplic Published on 12/08/2026 Updated on 12/08/2026

And a documented route from grievance to Industrial Court.

In this guide
  1. The escalation route
  2. What the Code sets out
  3. The 21-day window
  4. What improper procedure costs the employer
  5. Records work in your favour
  6. What to gather
  7. The Code establishes higher standards
  8. Where to start

Antigua and Barbuda's labour framework rests on four pillars: the Labour Commissioner's oversight, the Labour Code's standards, the Workmen's Compensation Act's safety nets, and the Social Security Board's benefits system.

The escalation route

  1. Internal grievance procedures first
  2. The Labour Department
  3. The Industrial Court

What the Code sets out

The Labour Code details the process: initiation of proceedings, preliminary action by the Labour Commissioner, action by the Minister on referral, formal proceedings, and review of the Hearing Officer's decision, with a further route to a Board of Review.

There are penalties and sanctions for non-compliance, and inspectors are responsible for ensuring compliance.

The 21-day window

For contested dismissals, a cooling-off period of 21 days applies during which the Department of Labour may intervene.

Act within that window rather than after it.

What improper procedure costs the employer

Improper termination procedures can result in reinstatement orders or additional compensation — so procedure is worth raising even where the underlying reason was genuine.

Records work in your favour

Employers must retain employment records for three years after employment ends, available for inspection.

Missing records create presumptions in favour of employee claims. If your employer cannot produce the documentation, that is their problem rather than yours.

What to gather

  • Your written contract, which is mandatory under the Code
  • Payslips evidencing basic pay
  • Evidence of your start date, counted in months
  • Any disciplinary or termination correspondence
  • Your Social Security contribution record
  • The applicable collective agreement, if one covers you

The Code establishes higher standards

The Labour Code provides for the establishment of higher standards than the statutory minimum, which is the mechanism collective agreements use.

Where to start

The Labour Department. Its services are the entry point for most complaints.

Frequently asked questions

What is the dispute escalation route?
Internal grievance procedures first, then the Labour Department, then the Industrial Court.
What does the Labour Code set out?
Initiation of proceedings, preliminary action by the Labour Commissioner, action by the Minister on referral, formal proceedings, and review of the Hearing Officer’s decision.
How long do I have to contest a dismissal?
A cooling-off period of 21 days applies to contested dismissals, during which the Department of Labour may intervene.
What if my employer has no records?
Missing records create presumptions in favour of employee claims. Employers must retain records for three years after employment ends.
What should I gather for a claim?
Your written contract, payslips evidencing basic pay, evidence of your start date in months, disciplinary or termination correspondence, your Social Security record, and any collective agreement.

Sources

Put this into practice

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