• Descrição da Vaga

We are looking for a meticulous Collections Officer to manage our repayment cycle and keep our loan portfolio healthy

• Responsabilidades

Reconcile monthly payroll deduction remittances from employers against expected loan repayment schedules

• Record all repayments accurately in our lending management system
• Identify and follow up on arrears with employer payroll departments and borrowers
• Issue repayment statements and receipts to borrowers on request
• Maintain up-to-date arrears records and provide regular status updates to the Manager
• Refer payment plans, restructuring requests, and any fraud concerns to the Manager
• Qualificações

Experience in collections, credit control, or bank reconciliation is an advantage.

• Habilidades e Experiência
• Excellent numeracy and accuracy in record-keeping
• Persistent and professional communicator in both Portuguese and English
• Honest, reliable, and comfortable using cloud-based software
• COMO