TigerUX · National Capital Region, Philippines

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8 open positions

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Strategic Marketing Head (Casino)

RESPONSIBILITIES:

  • Plan, develop, and execute integrated marketing and promotional strategies for the Casino Resort

and Hotel.

  • Ensure departmental goals and budget targets are achieved.
  • Analyze, evaluate, and optimize promotional strategies to maximize ROI.
  • Develop gaming promotions, events, tournaments, and loyalty campaigns.
  • Drive revenue growth, increase sales, and strengthen customer retention programs.
  • Create and communicate strong brand messaging to enhance brand awareness and perception.
  • Lead creative and branding initiatives and PR campaigns aligned with the resort’s luxury

positioning.

  • Coordinate the distribution of marketing materials and campaign assets to internal teams.
  • Work closely with department heads on budgets, contracts, creative direction, media buying, and

campaign execution.

  • Oversee digital marketing, social media, advertising, and external agency partnerships.
  • Ensure all promotional activities comply with applicable gaming regulations.

QUALIFICATIONS:

  • 5–10 years of casino marketing experience in the Philippines
  • At least 5 years of managerial experience
  • Strong leadership and team management skills
  • Excellent communication and negotiation skills
  • Experience in VIP marketing and customer relationship management
  • Strong strategic, analytical, and decision-making skills
  • Target-driven and able to work in a fast-paced environment
  • Willing to work fully onsite in Boracay Island

Benefits:

  • Government mandated benefits
  • HMO upon regularization
  • Paid leaves
  • 13th-month pay
  • Staff housing
  • Staff meals
  • Shuttle services

Work Schedule: 5 days a week - 9 hrs a day

📍 Western Visayas, Philippines💼 On-site⏰ Full Time
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Sales Group Manager

RESPONSIBILITIES

  • Lead the team in meeting and exceeding revenue targets.
  • Generate new business and close deals while modeling best practices.
  • Provide expertise in sales techniques, product knowledge, and client engagement
  • Collaborate with Marketing and Operations for seamless sales-to-service alignment
  • Manage, coach, and motivate Inside Sales Representatives.
  • Conduct 1:1s, performance reviews, and coaching sessions.
  • Provide feedback, resolve conflicts, and maintain a positive team culture.
  • Set clear goals, KPIs, and development paths for team members.
  • Create personalized growth plans for career progression
  • Track performance and implement skill and productivity improvement strategies
  • Ensure effective pipeline management, forecasting, and CRM accuracy.
  • Monitor metrics to spot trends, opportunities, and risks.
  • Streamline sales processes for efficiency and scalability.
  • Deliver regular performance reports to senior leadership.
  • Analyze sales data to identify improvement areas
  • Leverage insights to design training and development initiatives.

QUALIFICATIONS

  • Bachelor’s degree in Business, Communications, or related field (preferred).
  • Excellent spoken English with a clear, neutral accent and the ability to independently

lead and close sales calls.

  • Proven ability to handle complex sales calls and coach others effectively.
  • 3+ years of B2B sales experience, including outbound prospecting and negotiation.
  • 2+ years in a managerial role with direct ownership for revenue targets.
  • Strong track record in coaching, goal setting, and performance management.
  • Proficient in Google Suite and CRM reporting tools.
  • Strategic thinker with a proven ability to drive both results and people development.
  • Experience scaling sales teams or functions in fast-paced, high-growth environments.
  • Proven experience launching or scaling new accounts, campaigns, or operational

processes from the ground up.

  • Proven experience leading business improvement and implementation projects.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

BENEFITS

  • Transportation Allowance
  • Rice Allowance
  • Sales Incentives
  • Leave Conversion Benefit
  • Performance Reviews
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
📍 National Capital Region, Philippines💼 On-site⏰ Full Time
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Sales Lead

RESPONSIBILITIES

  • Lead, train, and coach Inside Sales Representatives.
  • Drive KPI performance through coaching, performance reviews, and action plans.
  • Generate new business through outbound prospecting, support sales and marketing

initiatives, assist with deal closures, and maintain accurate CRM records.

  • Identify and implement process improvements to enhance team performance.
  • Collaborate with cross-functional teams to resolve operational issues and sales

escalations.

  • Analyze sales performance data and provide insights to support coaching, strategy,

and continuous improvement.

QUALIFICATIONS

  • Bachelor’s degree in Business, Communications, or a related field (preferred).
  • Excellent spoken English with a clear, neutral accent.
  • Strong communication and objection-handling skills.
  • Proven ability to lead high-stakes calls and coach representatives to achieve similar

results.

  • Minimum of 2 years of B2B inside sales experience.
  • At least 2 years of supervisory experience leading teams of five or more

representatives against KPIs.

  • Strong track record of coaching performance through reviews, action plans, and

effective conflict resolution.

  • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Google Workspace

applications.

  • Ability to independently analyze and interpret KPI data.
  • Experience supporting the growth and scaling of sales teams or processes.
  • Adaptable and effective in a fast-paced startup environment.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

BENEFITS

  • Transportation Allowance
  • Rice Allowance
  • Sales Incentives
  • Leave Conversion Benefit
  • Performance Reviews
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
  • 10% Night Differential
📍 National Capital Region, Philippines💼 On-site⏰ Full Time
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Career Support Team Leader

RESPONSIBILITIES

  • Drive daily and weekly targets for interviews, placements, and service quality.
  • Monitor individual KPIs and take corrective actions as needed.
  • Ensure consistent adherence to workflows and standards.
  • Conduct regular 1:1s, coaching sessions, and performance check-ins.
  • Provide real-time feedback and skills development support.
  • Escalate persistent performance issues with documentation.
  • Manage schedules and workload distribution.
  • Identify recurring execution issues and recommend improvements.
  • Provide escalation support for complex job seeker or employer cases.

QUALIFICATIONS

  • Bachelor's degree required or High School diploma with 5 years of relevant experience.
  • Excellent spoken English with a neutral accent.
  • Proven experience handling high-volume calls and coaching teams in a fast-paced

environment.

  • 3+ years of contact center experience, including exposure to US night shift operations.
  • 2+ years of supervisory experience managing quality, CRM/ATS accuracy, and team

performance.

  • Experience in US RPO, volume hiring, and CRM/ATS platforms within a startup

environment.

  • Strong coaching, process improvement, and team development skills.
  • Adaptable and able to thrive in a dynamic, fast-growing environment.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

BENEFITS

  • Transportation Allowance
  • Rice Allowance
  • Leave Conversion Benefit
  • Performance Reviews
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
  • 10% Night Differentia
📍 National Capital Region, Philippines💼 On-site⏰ Full Time
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Inside Sales Representative

RESPONSIBILITIES

  • Conduct outbound calls and follow-ups to acquire new accounts.
  • Manage assigned leads and progress opportunities through the funnel.
  • Gather and document client information required for job creation.
  • Maintain accurate and timely CRM records.
  • Track activities, outcomes, and follow-ups consistently.
  • Communicate clearly and professionally with US-based clients.
  • Handle basic objections and negotiations within defined parameters.

QUALIFICATIONS

  • High school graduate.
  • At least 2 years of contact center (B2B/SaaS) experience, with a strong record of

meeting KPIs.

  • Clear and confident English communication skills with a neutral accent.
  • Experience in creating documents, manuals, or related materials.
  • Proven ability to lead and manage live call conversations.
  • Strong negotiation, conflict resolution, and objection-handling skills.
  • Experience using CRM platforms such as Salesforce, HubSpot, or similar.
  • Comfortable handling high call volumes and short B2B outbound calling cycles.
  • Adaptable and able to thrive in a fast-paced startup environment.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

BENEFITS

  • Transportation Allowance
  • Rice Allowance
  • Sales Incentives
  • Leave Conversion Benefit
  • Performance Reviews
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
  • 10% Night Differential
📍 National Capital Region, Philippines💼 On-site⏰ Full Time
Apply
Customer Success Associate

RESPONSIBILITIES

Employer Success & Support

  • Build and maintain strong, trust-based relationships with employer clients.
  • Proactively support clients in achieving successful hiring outcomes.
  • Understand client needs and recommend appropriate solutions.
  • Guide clients in effectively using the platform and available tools.
  • Clearly communicate processes, requirements, and recommendations.

Job Posting & Applicant Optimization

  • Help clients optimize job postings to attract qualified applicants.
  • Use available data to identify opportunities to improve applicant quality and

engagement.

  • Recommend strategies to improve candidate engagement and conversion, including

relevant paid options.

  • Help clients maximize the value of their job postings and identify opportunities for

expanded usage.

  • Monitor hiring activity and proactively address areas requiring attention.

Client Engagement, Negotiation & Retention

  • Maintain regular and proactive communication with employer clients.
  • Follow up promptly on concerns, hiring activity, and outstanding actions.
  • Handle renewal, pricing, and service commitment discussions professionally.
  • Identify opportunities to increase client engagement, retention, and account value.
  • Support continued platform usage, renewals, and long-term client relationships.
  • Escalate complex issues when necessary while maintaining ownership of the client

relationship.

Execution & System Discipline

  • Maintain accurate and timely records of client interactions, activities, and outcomes.
  • Track client engagement, follow-ups, and action items using available systems.
  • Use data and client touchpoints to support proactive customer success activities.
  • Meet defined quality, productivity, and turnaround standards.
  • Follow established Customer Success workflows while exercising sound judgment.

QUALIFICATIONS

  • 4+ years of experience in customer success, account management, business

development, recruitment operations, or high-volume contact center environments, with

proven ownership of client relationships and outcomes.

  • Proven negotiation skills, with the ability to confidently and diplomatically handle

pricing, renewals, service commitments, and client concerns.

  • Consultative, sales-oriented mindset with the ability to identify client needs, recommend

solutions, and drive actions, upgrades, or expanded usage.

  • Strong ability to manage multiple employer accounts, priorities, and follow-ups

simultaneously in a fast-paced environment.

  • Strong English communication and client-facing skills, with the confidence to lead

conversations, follow-ups, and challenging client discussions.

  • Comfortable using systems, tools, and data to track activities, identify opportunities,

and drive client outcomes.

  • Strong attention to detail and follow-through.
  • Self-driven and proactive, with the ability to take initiative and make sound decisions

within established processes.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

BENEFITS

  • Transportation Allowance
  • Rice Allowance
  • Leave Conversion Benefit
  • Performance Reviews
  • Sales Incentive
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
  • 10% Night Differential
📍 National Capital Region, Philippines💼 On-site⏰ Full Time
Apply
Employer Success Specialist

RESPONSIBILITIES

Employer Success & Account Management

  • Manage assigned enterprise employer accounts and build trusted client relationships.
  • Conduct regular business reviews and monitor employer satisfaction.
  • Drive client retention and successful hiring outcomes.

Operations & Process Excellence

  • Monitor account health, hiring performance, and KPIs.
  • Resolve hiring bottlenecks, coordinate cross-functional issue resolution, and support

platform adoption and process improvements.

  • Maintain accurate CRM and account records.

Stakeholder Collaboration

  • Partner with Enterprise Employers, Hiring Managers, Sales, Career Support, Product,

and Operations teams to ensure seamless service delivery, operational excellence, and

positive client outcomes.

QUALIFICATIONS

  • Bachelor's degree preferred (or equivalent experience).
  • At least 4 years of experience in Customer Success, Account Management, Client

Services, BPO Operations, or a related field.

  • Excellent spoken English, with confidence in client-facing interactions and stakeholder

discussions.

  • Strong client management, problem-solving, and organizational skills, with the ability to

manage multiple priorities and drive successful outcomes.

  • Experience managing employer/client relationships, account health, and hiring success

metrics.

  • Ability to thrive in a fast-paced, high-growth startup environment.
  • CRM experience and exposure to supporting US-based clients preferred.
  • Proven ability to collaborate across teams, manage operational workflows, and

maintain high client satisfaction.

  • Proven experience in scaling new accounts, campaigns, or operational processes from

the ground up.

  • Demonstrated success in leading process improvement and business implementation

initiatives.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

BENEFITS

  • Transportation Allowance
  • Rice Allowance
  • Sales Incentives
  • Leave Conversion Benefit
  • Performance Reviews
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
📍 National Capital Region, Philippines💼 On-site⏰ Full Time
Apply
Sales Assistant

RESPONSIBILITIES

Sales Support & Client Coordination

  • Handle inbound and outbound sales calls and respond to client inquiries.
  • Verify job requirements and manage job postings.
  • Coordinate and schedule client meetings, interviews, and internal discussions.

CRM & Data Management

  • Maintain accurate and up-to-date client, lead, and job records in the CRM system.
  • Track lead progress and document outcomes.

Reporting & Sales Tracking

  • Support the preparation of sales reports and performance updates.
  • Monitor pipeline activity and track key performance metrics.

Administrative & Operational Support

  • Provide day-to-day administrative support to the Sales team and manage email

correspondence.

  • Coordinate reminders, follow-ups, and sales-related communications.
  • Organize sales documentation, trackers, and digital files for easy access.

QUALIFICATIONS

  • High school graduate.
  • At least 2 years of experience in contact center operations, sales support, or

telemarketing.

  • Clear and professional spoken English with a neutral accent.
  • Ability to manage high call volumes (inbound and outbound) while maintaining accuracy

in job requirements, scheduling, and client communications.

  • Ability to maintain clear and organized records, including job listings, CRM entries, and

other documentation.

  • Proven ability to resolve conflicts and negotiate effectively with clients and candidates.
  • Ability to multitask across calls, CRM updates, and administrative tasks within the same

shift.

  • Ability to work independently with minimal supervision while consistently achieving

team goals.

  • Adaptable and flexible, with the ability to contribute effectively in a dynamic startup

environment.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

BENEFITS

  • Transportation Allowance
  • Rice Allowance
  • Leave Conversion Benefit
  • Performance Reviews
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
  • 10% Night Differential
📍 National Capital Region, Philippines💼 On-site⏰ Full Time
Apply

About us

TigerUX connects businesses with exceptional talent through global outsourcing, local staffing solutions, executive search, and recruitment services.