D Virtual Assistance Outsourcing · Philippines

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SENIOR CARGOWISE APPLICATION SUPPORT SPECIALIST

WE’RE HIRING: SENIOR CARGOWISE APPLICATION SUPPORT SPECIALIST!

💰 Salary: ₱90,000–₱180,000/month

📍 Philippines (Hybrid/Remote)

💼 Full-Time

Are you an experienced CargoWise or logistics systems specialist looking for your next career opportunity? Join us and take your expertise to the next level!

We’re looking for professionals with 6+ years of experience in CargoWise, freight forwarding systems, ERP support, or logistics application support, with strong technical troubleshooting and system configuration skills.

📩 Interested in applying? Send your updated resume

Key Responsibilities

  • Provide L3 and L4 application support for CargoWise and related logistics systems
  • Troubleshoot and resolve complex operational, workflow, finance, and integration-related issues
  • Manage finance-related system concerns including AR/AP, General Ledger, bank reconciliation, revenue recognition, trial balance, and P&L concerns
  • Support workflow triggers, notification generation, custom field creation, and advanced configuration
  • Handle carrier queries, customs messaging, port messaging, and scheduling/tracking support
  • Customize and generate operational and finance reports
  • Support advanced user access and security configuration
  • Perform root cause analysis and recommend process/system improvements
  • Coordinate with operations, finance, compliance, and IT teams to resolve critical incidents
  • Assist in testing, UAT validation, and implementation of system enhancements
  • Document recurring issues, solutions, and support procedures
  • Provide escalation support and mentoring for L1 and L2 support teams

Qualifications & Experience

  • 6+ years of experience in CargoWise, freight forwarding systems, ERP support, or logistics application support
  • Strong understanding of freight forwarding, customs, shipping, and supply chain workflows
  • Hands-on experience with CargoWise modules and configurations preferred
  • Knowledge of finance/accounting concepts including AR/AP, GL, reconciliations, and revenue recognition
  • Experience with workflow automation, notifications, reporting, and system customization
  • Ability to investigate and resolve complex technical and operational issues independently
  • Strong communication and stakeholder management skills
  • Advanced Excel skills preferred
  • Exposure to SQL, APIs, EDI, or integrations is an advantage
  • Experience supporting global operations or international logistics teams is preferred

Preferred Qualifications

  • CargoWise Certified Specialist
  • Background in freight forwarding operations
  • ERP/Application Support experience
  • Experience with Jira, ServiceNow, Zendesk, or ticketing systems
  • Exposure to process improvement or business analysis
📍 Philippines💼 Remote⏰ Full Time
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TAX PREPARER

We’re looking for experienced Tax Preparers with knowledge of U.S. federal and state tax compliance, tax extensions, and estimated tax calculations.

📩 Interested? Send your updated resume

Key Responsibilities:

  • Prepare U.S. federal and state tax extensions and estimated tax calculations

income tax returns accurately and within required deadlines.

  • Prepare and support U.S. direct tax compliance engagements, including

corporate and other applicable tax filings.

  • Prepare tax workpapers, supporting schedules, calculations, and documentation.
  • Assist with the preparation of quarterly estimated and extension tax calculations

and payment requirements.

  • Review client-provided financial and tax information for completeness and

identify missing or inconsistent information.

  • Work with U.S.-based clients and internal teams to obtain required tax

information and resolve queries.

  • Perform tax computations and reconcile information used in tax filings,

extensions, and estimates.

  • Monitor tax filing and payment deadlines and ensure assigned work is completed

on time.

  • Research and apply relevant U.S. federal and state tax rules under the direction

of senior tax professionals.

  • Maintain accurate and well-organized electronic tax files and supporting

documentation.

  • Assist with responding to IRS and state tax notices where required.
  • Perform quality checks on own work before submission for senior review.
  • Identify opportunities to improve tax preparation processes, documentation, and

workflow efficiency.

  • Support senior tax professionals and managers during busy tax periods and

special projects.

Qualifications & Requirements:

  • 3–5 years of hands-on U.S. direct tax preparation experience.
  • Strong practical experience preparing tax extensions and estimated tax
  • calculations.
  • Experience with U.S. federal and state tax compliance.
  • Working knowledge of U.S. corporate tax concepts and filing requirements.
  • Experience preparing tax workpapers, schedules, computations, and supporting documentation.
  • Experience working with U.S.-based clients or tax professionals is highly desirable.
  • Proficiency with tax preparation software such as Corptax, OneSource, GoSystem, or similar platforms.
  • Strong Excel skills and ability to work with financial and tax data.
  • Excellent written and verbal English communication skills.
  • Strong attention to detail and commitment to accuracy.
  • Ability to manage multiple assignments and meet strict tax deadlines.
  • Bachelor's degree in Accounting, Finance, Taxation, or a related discipline.
📍 Philippines💼 Remote⏰ Full Time
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