A barista prepares and serves coffee and other beverages, operates espresso equipment, takes customer orders, maintains cleanliness, and provides friendly customer service in cafés or similar establishments.
Overview
A barista is responsible for crafting high‑quality drinks, managing customer interactions, and keeping the workspace organized. They often work in coffee shops, cafés, hotels, or specialty roasters.
Key Duties and Responsibilities
- Prepare espresso-based drinks (lattes, cappuccinos, americanos, etc.) according to recipes and quality standards.
- Brew and serve hot and cold beverages including drip coffee, pour-over, teas, and blended drinks.
- Operate and maintain espresso machines, grinders, brewers, and other equipment.
- Greet customers, take orders, offer menu recommendations, and note dietary needs.
- Handle POS transactions and manage payments accurately.
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- Restock supplies such as beans, syrups, cups, and pastries.
- Maintain cleanliness of workstations, seating areas, and equipment.
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- Serve food items like sandwiches, pastries, and baked goods.
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- Build customer relationships and provide product details or suggestions