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OPERATIONS MANAGER

Remote (Philippines)

Starting Salary: ₱48,000 per month

Full-Time Graveyard Shift Position (M - F 9am - 7pm EST with a 1 hour lunch break)

Music for Life Kids is seeking a full-time Operations Manager to help support a rapidly growing music education company serving more than 3,000 children at over 100 preschools throughout the United States.

We currently operate in California, Maryland, Virginia, and Washington, D.C., with additional markets planned in Texas, Ohio, and beyond.

This is a long-term growth opportunity for someone who enjoys solving problems, improving systems, coordinating schedules, and helping organizations run more smoothly.

YOUR JOB

Your job is not simply to solve problems.

Your job is to help build systems that prevent problems from happening again.

You will regularly communicate with:

• School Directors
• Parents
• Teachers
• Internal Administrative Staff

One of your most important responsibilities will be ensuring that all parties above that are involved are informed, aligned, and on the same page.

When issues arise, you will gather information, communicate with everyone affected, coordinate solutions, and ensure that each person understands what is happening, why it is happening, what actions are being taken, and what comes next.

You will help coordinate communication, scheduling, logistics, and operations while continuously identifying opportunities to improve systems and processes.

RESPONSIBILITIES

• Manage operational communications
• Coordinate teacher scheduling and substitute coverage
• Schedule demonstrations, assessments, and special events
• Research solutions using AI tools and available resources
• Help resolve customer concerns professionally
• Create and improve systems, procedures, and workflows
• Monitor teacher schedules and availability
• Assist with operational projects as assigned

REQUIREMENTS

• Excellent spoken and written English
• Professional phone communication skills
• Spoken English must be clear and easily understood by U.S.-based parents, teachers, and school administrators
• Strong critical-thinking and problem-solving abilities
• Comfortable using AI tools such as ChatGPT and other research tools
• Highly organized and detail-oriented
• Reliable internet connection
• Quiet work environment
• Ability to work independently

YOU MAY BE A GREAT FIT IF

• You naturally think several steps ahead
• You enjoy solving problems
• You enjoy improving systems
• You are calm under pressure
• You take ownership of your work
• You enjoy turning chaos into order
• You enjoy learning new skills and technologies

This is not a customer service script-reading position.

We are looking for someone who can think critically, make good decisions, communicate professionally, and help improve how the organization operates.

If your friends describe you as the person who always figures things out, we'd love to hear from you.

Remote, Philippines

Salary: 45k - 72k

Experience: 3-7 Yrs

Degree: Minimum Bachelor/Preferred Masters

Shift:

• EST: 8:00 AM – 6:00 PM
• PH Time: 8:00 PM – 6:00 AM

Looking for Builders, Not Passengers

Most engineers are given maps.

We are looking for someone who creates the roadmap.

We are building an AI company at speed. The kind where the architecture decisions made in the next 12–18 months will define our company for the next decade.

This role is not for someone who wants a comfortable sprint cycle.

It’s for someone who wants to build systems that matter, someone who is comfortable assembling parts of an airplane while the airplane is in the air.

We are looking for a Driven and Talented Software Engineer who can operate with the ownership, speed, and sound judgment of a leader.

Someone who doesn’t wait to be pointed at problems.

Someone who hunts them and solves them graciously.

The Work

You won’t be maintaining legacy systems.

You’ll be building the core systems that drive change and impact a significant number of extremely reputable and large businesses.

That means:

• Designing architecture that scales before the scale exists
• Turning ambiguous ideas into production systems quickly
• Shipping fast while protecting the parts that cannot break
• Making technical decisions with long half-lives

You will have real ownership of critical infrastructure, product, and platform decisions.

When something blocks progress, you remove the blocker.

No drama. Just velocity.

The Kind of Engineer Who Thrives Here

This role is intentionally polarizing.

You’ll probably thrive here if:

• You build things because you can’t help yourself
• You care deeply about craft, performance, and elegant systems
• You move faster than most teams while maintaining high standards
• You learn new domains faster than most people can Google them
• You default to ownership instead of permission

You likely have at least one project where:

• you built something that was technically extremely difficult from scratch
• people now depend on it
• and you did it mostly because you wanted to see if it was possible

You have very high standards.

For your code.

For your thinking.

And especially for yourself.

What This Is Not

This is not:

• a maintenance role
• a Jira-ticket factory
• a place to hide behind processes
• an environment tolerant of mediocre engineering

We are building with controlled velocity:

Fast without being sloppy.

Ambitious without being reckless.

The Upside

If you are the right person, this will be one of the most leveraged periods of your career.

You’ll get:

• Ownership over systems that matter
• A small team of other high-agency builders
• Real influence on product and architecture
• Equity that actually means something if we win
• A front-row seat to building an AI company’s new products from the ground up

The Filter

This role is not for everyone.

Most engineers prefer clear maps and tickets, predictable scope, and stable systems.

If reading this made you feel slightly uncomfortable and excited at the same time, you are probably the kind of builder we are looking for.