Work with us

Employment Type: Hybrid

Office Schedule: 3 Days in the Office, 2 Days Remote

Location: Lagos, NigeriaEligibility: Fresh Graduates, graduate and NYSC Corps Members

JOB SUMMARY:We are looking for enthusiastic, intelligent, and motivated Graduate Trainees who are eager to learn, develop professional skills, and build a successful career.The successful candidates will undergo structured training and gain practical experience across different business operations while working closely with experienced professionals.

KEY RESPONSIBILITIES

• Assist with daily administrative and business operations.- Support departmental projects and assignments.
• Conduct research, prepare reports, and maintain records.
• Participate in meetings, training sessions, and team activities.
• Assist with customer service and business development activities where required.- Collaborate with team members to achieve organisational goals.
• Learn and adapt to company policies, procedures, and operational standards.
• Perform other duties assigned by management.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor's degree OR OND OR HND in any relevant discipline.

-Fresh graduates are encouraged to apply.

• NYSC corps members are welcome to apply.
• Good verbal and written communication skills.- Basic computer literacy and proficiency in Microsoft Office.
• Strong organisational and problem

-solving skills.

• Ability to work independently and as part of a team.
• Willingness to learn, take initiative, and adapt to new challenges.
• Good interpersonal skills and a positive attitude.

WORK ARRANGEMENT

This is a hybrid position requiring employees to work from the office 3 days per week, while the remaining 2 working days will be remote.Candidates must be willing to attend scheduled office days, meetings, and training sessions as required.

WHAT WE OFFER

• Professional training and career development.
• Practical workplace experience.
• Mentorship and career guidance.
• Flexible hybrid working arrangement.
• Opportunity for career growth and advancement.

Interested and qualified candidates should submit their updated CV and resume through and the application platform.

JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE

Job Type: Hybrid

Experience Level: Entry-Level / Experienced

Location: Lagos, Nigeria

Job Description

We are seeking a friendly, professional, customer-focused and responsible Customer Service Representative to join our team.

The successful candidate will serve as the first point of contact for customers, respond to enquiries, resolve complaints, provide accurate information about products and services, and ensure excellent customer satisfaction.

Key Roles and Responsibilities

• Respond promptly to customer enquiries through phone calls, emails, WhatsApp and other communication channels.
• Provide accurate information about company products and services.
• Handle customer complaints professionally and provide appropriate solutions.
• Maintain positive relationships with existing and prospective customers.
• Process customer requests, orders and service enquiries.
• Follow up with customers to ensure satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Escalate complex customer issues to the appropriate department.
• Identify opportunities to improve customer experience.
• Represent the organisation professionally at all times.

Requirements and Qualifications

• Minimum of OND, HND or Bachelor's degree.
• Excellent verbal and written communication skills.
• Good interpersonal and problem-solving abilities.
• Basic computer knowledge and Microsoft Office proficiency.
• Ability to communicate effectively with different categories of customers.
• Strong listening and organisational skills.
• Patience, honesty and attention to detail.
• Previous customer service experience is an advantage but not compulsory.

Skills Required

• Customer relationship management.
• Effective communication.
• Conflict resolution.
• Time management.
• Teamwork

What We Offer

• Professional development and training.
• Career advancement opportunities.
• Supportive working environment.
• Opportunity to develop customer relationship management skills.
• 3 days on site