Job Listings

Publishing company

Outlet Supervisor

📍 Kuala Lumpur 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Other

Monthly Net Salary

RM 3,000.00

Minimum Experience

1 year

Application Deadline

📅 31/12/2026

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Job Description

Generate sales and profitability for the outlet
Provide direction and leadership to a group to outlet executives, including sales promoters that may be deployed directly from the brand
Develop and get approval to execute outlet promotions to increase sales revenue without compromising on bottom line expectations
Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
Responsible for inventory at the outlet, including ensuring no out of stock situation happens and accurate inventory stock count during daily opening/closing
Monitor team on sales floor to ensure excellent customer service is delivered
Follow up on inventory discrepancy and carry out investigation to resolve issues
Submit required paperwork (e.g. OT, Commission etc) in a timely manner
Participate, prepare and carry out stock take according to SOPs as required
Maintain relationship mall management to gain access to mall initiated promotions and trigger to Head of Department for any collaboration opportunities for approval