Responsibilities:

• Administer and maintain endpoint security and network security solutions to Provide IT help desk support to users both remotely and on-site. ensuring timely resolution of hardware, software, and network-related issues to safeguard organizational IT assets.
• Install, configure, and maintain structured cabling systems, wired and wireless networks, internet connectivity, routers, switches, and other network infrastructure devices.
• Perform routine preventive maintenance, system health checks, and performance monitoring of IT infrastructure.
• Install, configure, administer, and provide user support for the organization's email systems.
• Configure, administer, and maintain backup, storage, and archiving solutions for work files, databases, and other critical organizational data.
• Perform regular backup integrity checks and restoration tests to ensure data reliability and recoverability.
• Ensure that system backups are performed daily and archived in accordance with the organization's backup retention policy
• Provide remote technical support to branch offices and outstations.
• Install, upgrade, and replace computer hardware components, including memory (RAM), expansion cards, storage devices, and other peripherals as required.
• Configure, deploy, and maintain on-premises virtual machines and virtualization infrastructure.
• Administer Microsoft 365 services, including user accounts, licensing, security, Exchange Online, Teams, SharePoint, and OneDrive.
• Maintain accurate documentation of IT infrastructure, network diagrams, system configurations, and support procedures.
• Monitor infrastructure availability and implement corrective actions to minimize system downtime.
• Ensure compliance with organizational IT policies, cybersecurity standards, and best practices.
• Perform any other IT-related duties as assigned by management

Requirements

• Candidate must possess B.Sc./HND in any related course with a minimum of second class lower / lower credit.
• Age must be between 22 and 28 years
• ⁠Candidate must possess WAEC Certificate with a minimum of 5 credits (including Mathematics and English)
• Candidate must have completed the NYSC programme
• Good knowledge of Microsoft 365 administration.
• Familiarity with Microsoft Azure technologies and cloud services.
• Good understanding of TCP/IP networking, routing, switching, VLANs, DNS, DHCP, VPNs, and other networking concepts.
• Experience with endpoint protection and network security solutions.
• Knowledge of virtualization technologies such as Hyper-V or VMware.
• Working knowledge of Windows Server and Windows desktop operating systems.
• Basic working knowledge of Linux operating systems.
• Knowledge of backup, disaster recovery, and storage management solutions.
• Basic scripting skills (PowerShell, Bash, or Python) for automation and system administration.
• Strong troubleshooting and analytical skills.
• Excellent communication, customer service, and interpersonal skills.
• Ability to work independently and collaboratively within a team