Key Responsibilities

• Supervise and coordinate daily activities of the housekeeping team, including shift assignments and coverage
• Conduct regular inspections of units, common areas, and grounds to ensure cleanliness and presentation standards are consistently met
• Manage housekeeping supplies and equipment — track stock levels, place orders, and prevent wastage
• Train new housekeeping staff and reinforce standards through ongoing coaching
• Enforce grooming, hygiene, and professionalism standards among the team
• Coordinate with maintenance and facilities staff to report and follow up on repair issues discovered during cleaning
• Prepare vacant units for new tenant move-ins to a "show-ready" standard
• Handle resident requests and complaints related to housekeeping promptly and professionally
• Maintain cleaning logs, checklists, and inspection records
• Ensure proper handling and security of keys and access to units during cleaning
• Uphold strict discretion and confidentiality given our diplomatic and corporate clientele

Requirements

• Minimum 3 years' experience in housekeeping, with at least 1 year in a supervisory role
• Prior experience in a hotel, serviced apartment, estate, or high-end residential setting strongly preferred
• Strong leadership and people-management skills
• High attention to detail and pride in presentation standards
• Good spoken and written English
• Basic computer literacy (for logs, reports, and communication via WhatsApp/email)
• Ability to work independently and take ownership of outcomes
• Trustworthy, discreet, and comfortable working in a private, high-security residential environment
• Physically able to perform inspections across a large estate on foot

What We Offer

• Competitive salary based on experience
• Structured onboarding and clear performance expectations
• A stable, professional work environment within a well-established estate
• Opportunity to grow within a company investing in strong systems and career paths for staff