Location: Nairobi
Type: Full-Time
Key Responsibilities:
- Front Office Management:
○ Welcome patients, schedule appointments, and manage the reception area.
○ Handle phone inquiries and respond to emails promptly and professionally.
○ Maintain patient records using dental management software and ensure confidentiality.
- Clinical Assistance:
○ Assist the dentist during procedures by preparing instruments, materials, and patients.
○ Sterilize and maintain dental instruments and equipment.
○ Educate patients on oral hygiene practices and post-treatment care.
- Administrative Tasks:
○ Manage billing, invoicing, and insurance documentation.
○ Ensure the clinic operates efficiently by ordering supplies and maintaining an organized workspace.
○ Maintain accurate records and prepare reports as required.
Qualifications:
● Minimum KCSE grade of C-.
● Proficiency in computer use, including familiarity with dental or medical software (training can be provided).
● Certificate/Diploma in Dental Assisting is an added advantage but not mandatory.
● Strong communication and organizational skills.
Personal Attributes:
● Friendly and professional demeanor with excellent customer service skills.
● Ability to multitask and work effectively in a fast-paced environment.
● Keen attention to detail and a proactive attitude.