The Training Specialist position is located within the Office of Community Care (OCC) at the VA Eastern Colorado Healthcare System, and reports directly to the Deputy Chief of Administration, OCC. The incumbent develops and implements all training and serves as the point of contact and super user of all programs associated with OCC. The incumbent manages all orientation activities, remediation of problem employees, and documentation of orientation. Duties include, but not limited to: Develops and implements training modules on OCC operations to support continuity of care for Veterans, tailored for new and existing direct care employees, including inpatient/outpatient staff, CBOC MSAs, HBAs, Travel clerks, and other medical center personnel (clerical, administrative, and clinical). Designs and evaluates training courses and programs and makes enhancements based on evaluation outcomes and feedback. Provides instruction on a wide range of topics, including the Mission Act, Community Care Network (CCN), eligibility, and the OCC referral process, in well-established subject matter areas. Delivers training to healthcare providers, MSAs, Providers, and RNs. Identifies and sets training priorities, conducts and administers training programs, and develops or enhances training materials related to VistA, CPRS, CTM, HSRM, EPS, EPSI, and other relevant computer applications. Is knowledgeable about competency-based orientation and validation program and activities. Uses this knowledge to enhance orientation and other educational programming to ensure competencies for Medical Center employees. Responsible for IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes. Develops, obtains, and adapts current instructional material. Performs duties involving the instruction of training courses or the modification of course content and/or material. Uses a wide range of teaching methods or tools, depending on the students learning requirements. Initiates educational programming which is responsive to changes in the policy/procedure/technology, and promotes the mission, vision, and values of the organization. Instructional problems encountered require organization of course material and/or modification for students who may pose typical problems of communication or remediation. Remediation may include the incumbent identifying the specific problem, selecting/implementing alternative learning strategies, setting daily objectives, documenting progress including discussing with employee, and formally reporting to immediate supervisor for potential action. In the performance of official duties, the employee has regular access to printed/electronic files containing sensitive data, which must be protected under provisions of the Privacy Act of 1974, and other applicable laws, federal regulations, VA statutes and policy. Work Schedule: Monday-Friday 7:30am - 4:00pm Telework: This position may be authorized for telework on a situational, Ad-Hoc basis. Virtual: This is not a virtual position. Position Description/PD#: Training Specialist/PD148340 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the employee may sit comfortable. The position requires frequent travel to all divisions and CBOCS in the BVAMC by government vehicle. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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