The primary purpose of this position is to act as the Supervisory Medical Administration Specialist to the Deputy Chief, Business Office within the Performance Management & Data Section at the Tennessee Valley Healthcare System (TVHS) Supervisory Medical Administration Specialist for the BO, reporting directly to the Chief of the BO. This position is primarily responsible for the implementation of streamlined processes & procedures that will systematically improve processes both within the Business Office and associated processes throughout the VAMC, including Community Clinics. The major duties of this position include but are not limited to: Track and report performance improvement and data management related activities affecting the operational efficiency and effectiveness of program Develop procedures for establishing, operating, and assessing the effectiveness of patient administration and processing data quality systems Review the work of staff members at various stages of completion to assure compliance Investigates and analyzes adverse VHA patient administration and processing data quality trends or conditions and initiates corrective action Consults with staff and managers to identify opportunities for related data quality improvement Assesses the productivity, effectiveness, and efficiency of administrative support and staff activities Identifies and corrects problems as they pertain to capturing accurate workload information Develop ways to obtain or develop data tools to evaluate the operations which requires development of policies and guidelines Work Schedule: 7:30am-4:00pm, Monday-Friday Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administrative Specialist/PD706980 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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