This position is located in Christiansted National Historic Site, in the Visitor and Resource Protection Division. Cost of Living Allowance (COLA) rate of 11.88% is authorized. As a Recreation Fee Technician, you will perform the following duties: Collect appropriate fees at park entrance station, visitor center, campground, or other contact station using established guidelines for handling government funds and property via a point-of-sale system. Provide excellent customer service, orientation, information, directions, and resource related engagement to a high volume of visitors in a fast-paced environment. Maintain focus, attention to detail, appropriate amounts of stock, well organized shift reports, and leave workspaces better than you found them. Answer repetitive questions to a high volume of visitors and/or diffuse upset visitors while keeping a calm, friendly, understanding, helpful, and positive demeanor. Model high standards of professionalism, punctuality, dependability, cleanliness, honesty, trust, integrity, openness, empathy, and respect for coworkers and visitors on a daily basis. Must provide proof of U.S. citizenship. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/. Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided. You will be required to work on-call, evenings, weekends, holidays, overtime and shift work. You may be required to travel overnight away from home. You must obtain a government charge card for travel purposes. You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. You must be at least 18 years of age or older to operate government vehicles. *Additional Requirements located under qualifications*

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