The Medical Administrative Specialist (Administrative Officer of the Day (AOD)) position is organizationally aligned to the Business Office of Health Administration Service (BOHAS) at the Wilkes Barre VA Medical Center, Wilkes Barre, PA. The AOD represents the Medical Center Director andChief of BOHAS in administrative matters occurring during WHEN hours (Weekends, Holidays, Evenings, Nights) or other irregular hours. Provides administrative authority, guidance, advice, and assistance to the Medical Officer of the Day (MOD), the Psychiatric Officer of the Day (POD), and the Nursing Care Coordinator (NCC), and all other clinical and administrative staff concerning administrative matters necessary for the operation of the medical center during WHEN hours and other than normal tours. Interprets VA rules and regulations relating to determining legal entitlements to benefits relating to hospital admission, nursing home, dental, fee basis, outpatient care, prosthetic appliances, patient transfer and beneficiary travel. Provides orientation and situational technical advice to physicians and staff regarding VA. Processes and resolves to the maximum extent possible administrative issues relevant to beneficiary death, seriously ill cases, developments, suicides, assaults, deaths on arrival (DOA's), homicides, medical emergencies, cost recovery matters, and disasters at the facility or surrounding community. Prepares and maintains daily Gains and Losses Sheet and other related statistical reports. Directly intervenes when problems regarding patient activity occur, and advises clinical staff of appropriate administrative action according to medical center policy and procedures. Authorized as a Certifying Officer to certify documents pertaining to the administration of laws concerning VA. Ensures the VISTA (Veterans Information Systems and Technology Architecture) system, and other Health Information Systems are operational, and evaluates and initiates actions to resolve computer related problems. During regular hours, may be assigned as acting section chief or to perform additional medical administrative duties. Oversees the process for determining applicants' eligibilities; obtains income and insurance information from appropriate applicants; counsels appropriate applicants and Veterans to help determine their ability to defray costs of medical care; determines extent of release of medical or social data from patient records; safeguards and ensures the rights of patients; and serves and functions as Patient Advocate, Representative, and Ombudsman during tour of duty. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Rotating shifts including nights, weekends and holidays Virtual: This is not a virtual position. Position Description/PD#: Medical Administrative Specialist/PD99385S You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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