About the position: This position is Non-Appropriated Funds (NAF) and will be assigned to the NAF Information Technology Facility, Fort Dix, New Jersey. Serves as assistant to the Director of Network Operations. Performs setup, maintenance, troubleshooting, and repair of both networked and non-networked servers, PC systems, print devices, Point of Sale systems, and other associated hardware and software. Conducts risk analysis for all computer systems. Assists in the evaluation of hardware and software products for use by unit staff, and provides appropriate input to Director or his/her designee. Provides user-level Local Area Network (LAN) support for unit staff, acting as initial contact for a variety of computer-related problems/issues at the unit level. Assists in the management of network access accounts as required, to include Remote Access and Exchange (Electronic Mail) accounts. Installs, configures, and manages applications software packages, to include multiple operating systems, Microsoft Office products, and a wide array of functional area software. Provides research and input to Director or his/her designee on installation, modification, and removal of computer-related resources. Organizes and presents written reports as needed. Assists training personnel with computer-related training for unit staff and associate as directed. Conducts on-the-job training. Performs administrative management of servers and associated network access equipment. Performs other related duties as assigned. PERFORMANCE STANDARDS Determines work requirement and objectives with significant management assistance. Always coordinates and keeps supervisor appropriately informed of job related issues. No more 20% of projects/tasks assigned can miss target dates. Project/task target dates missed must be immediately reported to supervisor and appropriated functional area staff. Projects not meeting required timeline for action or completion must be rescheduled to reasonable completion dates. Complies with pertinent directives. Must support the theme of loyalty and team player with co-workers and supervisors to ensure a professional workplace. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13037492

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