This position is located in the Audiology and Speech Pathology Service at VA Pittsburgh Healthcare System. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology Section. Audiology Health Technician duties may include, but are not limited to the following: Greeting and escorts patients; Triaging patients to an audiologist based on complexity of the procedures being completed; Setting up equipment and patients for clinical procedures; Instructing and counsels patients and family members on hearing loss or hearing aids; Conducting hearing pass/fail screenings without interpretation; Completing non-diagnostic otoscopy; Performing invasive procedures such as ear impressions and cerumen management; Completing hearing aid troubleshooting and repairing consistent with the audiologist's treatment plan; Performing listening checks on hearing aids; Completing electroacoustic analysis of devices; Pairing hearing aids and accessories via Bluetooth technology; Programing previously stored settings into hearing aids; Completing documentation for each episode of care and coding procedures; Completing electronic device ordering; verifies orders upon arrival to ensure components are present and working correctly; packs and mails hearing aids and accessories; Assisting in setting up and delivering face to face and telehealth visits; Completing electronic ordering and order verification; Scheduling appointments; Packing and mailing hearing aids and accessories; Responding to routine inquiries from patients; Assisting patients, visitors, and others requesting information; Managing infection control, patient safety, and clinical supplies for the audiology clinic; Maintaining clean and disinfected instrumentation, equipment, and work surfaces in the audiology clinic. Work Schedule:7:30am-4:00pm Compressed/Flexible:No Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Travel: Up to 25% Telework: Not Authorized Virtual: This is not a virtual position. Functional Statement #: Permanent Change of Station (PCS): Not Authorized You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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