This position is located in the Revenue Operations(RO) Payer Relations and Services Rates and Charges Office with the incumbent serving as a Financial Administrative Specialist. The Revenue Operations provide a broad range of business services in support of VA Medical Center operations that include: Accounts Management; Billing; Customer Service; Financial Reporting; Insurance Identification and Verification; and Quality Assurance. Duties include but are not limited to: Develops ways of determining options available to improve various revenue cycle processes, ensuring a positive return on investment. Address all field questions and provide response to external and internal stakeholders. Conducts briefings, meetings, training and/or other oral presentations regarding one or more of the revenue program components. Assist with the development of training material content and associated presentation materials for field training activities. Develops documents regarding revenue program aspects which may include: memoranda, letters, briefings papers, position and/or decision papers, program evaluations/proposals, reimbursement methodology assessments, etc. Maintains and coordinates the annual update of guides to include the processes and regulatory program aspects on all areas of billing with current industry guidance from multiple sources. Establishes and maintains effective work relationships in meeting and dealing with others throughout the organization as well as industry representatives and other Federal agencies. Promotion Potential: The selectee m ay be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday; 40 hours per week; TOD to be set upon selection Compressed/Flexible: May be available Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Financial Administrative Specialist/PD81035A and PD02207A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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