The Office of Resolution Management (ORM) is committed to delivering timely and high-quality Equal Employment Opportunity (EEO) complaint processing services, preventing unlawful employment discrimination, and championing equal opportunity for all Department of Veterans Affairs (VA) employees, former employees, applicants for employment, and the Veterans who served our nation. Duties and responsibilities include but are not limited to: Lead national informal EEO counseling and case management operations, ensuring timely, compliant processing. Manage and mentor a multidisciplinary team of EEO and administrative professionals by setting performance standards, fostering professional development, and cultivating a highly collaborative, high-performing team environment. Partner collaboratively with executive leadership and external stakeholders to integrate equal opportunity directly into VA's overall corporate strategic planning and organizational priorities. Develop strategic program goals and monitor progress toward organizational objectives. Prepare briefing materials based upon the informal EEO program performance for leadership. Interpret federal EEO laws, regulations, and case precedent to guide program decisions and policies. Manage stakeholder communication with EEOC, OEDCA, OGC, ORM leadership, and field operations. Conducts onsite visits to agency facilities for the purpose of compliance to establish program policies and to respond to situations that have the potential to become volatile. Maintains appropriate oversight over budgetary expenditures and obligations to ensure compliance with Federal and organizational policy. Determines and coordinates projects and defines their interdependencies as it relates to developing a Model EEO Program. Conducts agency analyses of EEO cases in which discrimination was found, recommending policy changes or other appropriate corrective actions ensuring that an analysis is conducted to develop preventive strategies and improve the VA working environment. Prepare and deliver training on informal EEO processes, responsibilities, and best practices. Work Schedule: Full-time, Monday through Friday; Tour of Duty flexible between 6:30 a.m. and 6 p.m. Telework: Available, per agency policy. Virtual: This is not a virtual position. Position Description/PD#: PD00057A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Permanent Change of Station (PCS): Not Authorized You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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