The incumbent serves as an Administrative Specialist in the Chief of Staff's Office within the Wilmington Veterans Affairs (VA) Medical Center. This position reports to the Executive Assistant to the Chief of Staff (COS), this position performs duties which are administrative in nature for one or more assigned services. This position serves as an administrative advisor to the Chief(s) of the assigned service(s). As such, the Administrative Specialist provides a key role in assisting the Service Chief(s) in the development and implementation of policies and procedures, both long and short-range planning, budget, guidelines, and proposals for efficient and effective utilization of resources and the operation of the division. The policies and procedures concern all aspects of the organization including budget and fiscal management, supply, service and equipment procurement, human resources and workforce utilization, contract negotiations, initiation and oversight, construction and renovation, and space utilization. The Administrative Specialist performs and/or directs special studies and projects as directed by the Executive Assistant or the Chief, some highly confidential and complex in nature. Duties include, but may not be limited to the following: Skilled in Performance Improvement, including mastery of requirements of the VA Central Office (VACO) and The Joint Commission (JC), as they relate to the assigned services. Responds expeditiously to unannounced demands for surveys and statistical reports and ensures all reporting is completed timely and accurately. Assists in developing strategic plans for the collection and analysis of data related to service operations and actively participates as a full member of the healthcare delivery team, involved in policy making, process execution, and works to provide administrative oversight to the assigned service(s). Analyzes proposals and provides the Service Chief(s) and/or Executive Assistant with an objective opinion before a final decision is made. Recommends courses of action and conducts executive review of correspondence which requires the concurrence, or signature of the Service Chief(s) or higher-level officials. Resolves significant problems relating to such correspondence through negotiations with the originating or concurring offices. When designated, the Administrative Specialist represents the Chief(s) at meetings, presents information, and takes positions which are consistent with the Service Chief(s) policies and thinking. Acts as the focal point for all communication flow for the assigned service(s). Facilitates communication with individuals at all levels inside or outside the agency. Ensuring that diverse functions are interfaced and duplicative efforts streamlined or eliminated. Executing operations plans which are based on effective controls and realistic projections. Utilizing and communicating various measures of efficiency. Evaluates and plans sufficient space utilization based on constantly changing and ever-increasing program demands, inclusive of the assigned service(s)'s staff and patients, adhering to VA guidelines. Responsible for planning for revised space assignments and request allocation of space through the medical center's space designee. Contributes to the overall management of the medical center by participating as team member on special task forces, conducting special studies, and providing leadership. Work Schedule: 8am- 4:30pm, Monday - Friday Telework: Telework will be on an Ad-hoc basis based on management approval Virtual: This is not a virtual position. Position Description/PD#: Administrative Specialist/PD02102A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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