This position is located at the New Mexico VA Health Care System, Environmental Management Service (EMS), Textile Care Processing Facility (TCPF), in Albuquerque, NM. The incumbent serves as the Program Support Assistant to the Supervisory Laundry Operations Specialist (Textile Care Manager) of the TCPF serving the New Mexico VA Health Care System, Albuquerque, NM, and West Texas Health Care System, Amarillo, TX, as well as VA Outpatient Clinics in Gallup, NM, Clovis, NM, and Lubbock, TX. Duties include, but may not be limited to the following: Maintains the Lost and Found Section. Stores, and secure all items lost and turned in at the facility and maintain records of all items that are turned in and those items reported as lost; Maintains file system on all patients' belongings that are secured; Assists the linen/laundry section with linen inventory and provides program support to the Textile Care Manager for preparation of textile cost of operations report; Utilizes computer applications designed to track and automate purchasing and inventory process; Maintains patient confidentiality with respect to the privacy act; Serves as the first line of communication for veterans and visitors, providing information and assistance; Compiles data reports routine and as needed (i.e., linen processed, production costs, leave usage, etc.,); Maintains database and records of vendors, product costs, and associated TCPF processes; Use and management of a Government Purchase Card (GPC) complying with all Federal, VA, & local acquisition regulations; Organizes, prioritizes, and initiates problem solving techniques in daily work activities; Maintains a clean, safe, and orderly work area; Responds to routine inquiries. Serves as primary timekeeper for Textile Care Processing Facility (TCPF) section via GovTA Serves as ADPAC performing Talent Management System (TMS), Personal Identity Verification (PIV), and Office of Information and Technology (OI&T) support to Textile Care Processing Facility (TCPF). Work Schedule: Monday through Friday, 7:30am - 4:00pm Position Description/PD#: Administrative Assistant/PD50104O Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work requires the ability to move around the office and carry light items such as office files, books, or patient belongings. May involve a limited amount of stooping and bending to place or retrieve information from a file drawer. Majority of time is spent in an office type chair at a desk. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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